778 - 291 0505

Warranty

 

Residential Upholstery

- Frame: 1 year
- Springs: 1 year
- Seat Foam: 1 year
- Leather: 1 year
- Fabric/PVC: 1 year
- Sofa bed Mechanism: 1 year
- Exposed Wood: 1 year
- Workmanship: 1 year

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Warranty Policy

Our warranty policy covers both leathers and most fabrics used. Regular line leathers will be under warranty for the period of 1 year and most regular line fabrics are leathers and certain fabrics that do not meet all the performance requirements of Style Importers LTD. will not be included in our warranty program.
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Fabrics

Fabrics that do not adhere to all the performance requirements of Style Importers LTD. cannot be warranted against wear, seam slippage, shrinkage and fading. Each dealer should know beforehand which fabrics are included in this category. Our warranty policy does not apply to fabrics treated with after-market treatments, exposed to direct sunlight or fabrics exposed to pets. Please advise your customers at the time of purchase that fabrics should be cleaned by professional cleaners only.
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Fabric Claims

Fabric claims with Style Importers LTD. Due to the chemical make-up of certain fabric fibers, Style Importers LTD. cannot warrant any problems which may result from exposure to excessive heat or sunlight. Do not remove fabric covers for cleaning. Pilling - Pilling is a characteristic of many upholstered fabrics that results in excess fiber separating from the surface of the material. The release of excess fiber results in small 'balls' or 'pills' of fiber forming on the surface of the cover. The condition in not warranted by the fabric mills because it is not considered to be a defect and is no different than the 'fuzzing' experience with a new carpet or the pilling of a new sweater. Most consumers assume that the fabric is disintegrating and will ultimately leave a bald area on the cover. That is not the case. The pilling will cease once the excess fiber is gone. The remedy for this condition is to simply 'shave' the cover with a battery operated furniture or sweater shaver to remove the pills and restore the look of the cover surface.
This treatment might need to be applied three or four times before the pilling will diminish and ultimately cease.
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Leathers

Leathers treated with after-market leather treatments, exposed to direct sunlight or leathers exposed to pets are not covered under our warranty. This should be clearly communicated to your consumer before purchase to avoid problems later. Leather warranty does not cover issues related to normal wear and tear, fading and drying of leather.
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Leather Claims

Style Importers LTD. warrants that the upholstery leather on each piece of furniture will be repaired or replaced as best determined by Style Importers LTD. if the leather fails to give at least one year of normal wear.
Note: Claims due to cuts, burns, stains, soiling, pet damage, after-market leather treatment and improper cleaning are excluded. Style Importers LTD. cannot warrant any problems that arise from exposure to excessive heat or sunlight.
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Faux and Bonded Leather

Faux or Bonded leather cannot be warranted against wear, seam slippage, shrinkage and fading. Each dealer should know beforehand which fabrics are included in this category. Our warranty policy does not apply to Faux or Bonded leather treated with after-market treatments, exposed to direct sunlight or exposed to pets. Peeling and cracking will only be covered within the 1st year manufacture warranty period.

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Faux and Bonded Leather Claims

Style Importers LTD. warrants that the Faux or Bonded leather on each piece of furniture will be repaired or replaced as best determined by Style Importers LTD. if the Faux or Bonded leather fails to give at least one year of normal wear.
Note: Claims due to cuts, burns, stains, soiling, pet damage, after-market leather treatment and improper cleaning are excluded. Style Importers LTD. cannot warrant any problems that arise from exposure to excessive heat or sunlight.
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Transportation and Insurance

Style Importers LTD. does not insure beyond the carriers' liability. The costs of extra insurance (if desired by the dealer) will be the responsibility of the dealer and should be indicated on the purchase order to Style Importers LTD.

Style Importers LTD. assumes no liability or consequential damage of any nature. The purchaser will assume all liability for the consequence of its use and misuse by the purchasers or others by the acceptance of this product. This warranty is expressly in lieu of all other warranties, guarantees, obligations or liability expressed or implied.

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